Terms and Conditions
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Welcome to Sama Elsien website, Please read these terms carefully before using the website or benefiting from our services. By using the website, you agree to fully comply with all of the following terms and conditions:
1. Website Usage
The user commits to using the website and its services for legitimate purposes only.
It is prohibited to use the website for any illegal activities or activities that harm the company's reputation or the rights of others.
2. Services
Sama Elsien provides services in the fields of import, manufacturing supervision, and supply of furniture and decor as per prior agreement with the client.
Prices and execution timeframes may vary depending on the nature of the request and the required specifications.
The company is committed to following up on orders with Chinese suppliers and factories and providing the client with regular updates.
3. Payment and Fees
The payment mechanism and schedule are determined according to the agreed-upon service type.
The company reserves the right to refuse or cancel any order in case of incomplete payment or incorrect information.
All paid amounts are non-refundable after the purchase or manufacturing process has begun.
4. Shipping and Delivery
The company works to coordinate with reliable shipping companies to ensure safe delivery of products.
Shipping and delivery times vary depending on the nature of the order and the client's location.
Sama Elsien is not responsible for any delays resulting from customs procedures or external factors
5. Warranty and Quality
The company inspects products, equipment, and vehicles before shipping to ensure quality and required specifications.
The company is not responsible for any defects resulting from misuse after delivery.
6. Confidentiality and Privacy
Sama Elsien is committed to maintaining the confidentiality of client data and not sharing it with any third party except for operational necessity.
7. Intellectual Property Rights
All website content (texts, images, logos, designs) is owned by Sama Elsien and may not be used without prior permission.
8. Terms Modification
Sama Elsien reserves the right to modify these terms at any time, and modifications become effective immediately upon publication on the website.
9. Contact Us
For any inquiries or comments regarding these terms or our services, you can contact us through the [Contact Us] page on the website.
